Online Fee Payment – Important Instructions
The school academic year is divided into two terms: Term I: April to September & Term II: October to March for which the tuition & other fees shall be paid in 4 Installments (known as Payment terms).
Important Instructions for Online Fee Payment
• Online fee payment is provided as a convenience to parents/guardians though Edusprint Pro App.
• Fees once paid through the online payment gateway will be credited to the student’s fee account within 1–2 working days.
• Parents are requested to verify student name, class, admission number, and fee head carefully before making payment.
• The school shall not be responsible for incorrect payments made due to wrong details entered by the payer.
• Online transaction charges, if any, are borne by the payer and are non-refundable.
Note : For the Fee can be paid monthly as well for the benefit of some parents. The Due date for same shall be 10 th Day of the Previous Month.
Payment mode: Cash / NEFT / Cheque /Edusprint + App
Refund Policy
- Admission Fee and Application Fee are paid one-time only and are non-refundable.
- Caution money deposit is a one-time fee taken during the admission process is refundable unless otherwise stated in writing by the management.
- Tuition fees paid for an academic term/month are not refundable once the academic session has commenced.
In case of duplicate payment or excess payment made due to a technical error, the excess amount may be adjusted against future fees or refunded after verification. - Refund requests, if applicable, must be submitted in writing to the school office along with proof of payment.
• Approved refunds will be processed within 7–10 working days through the original mode of payment or via bank transfer.
Cancellation Policy
- Online fee payments cannot be cancelled once the transaction is successfully completed.
- Any request for cancellation or refund will be considered strictly as per the school’s Fee Refund Policy.
Failed / Pending Transaction Policy
- If the amount is debited from the bank account but the payment status shows “Failed” or “Pending”, the amount is usually auto-reversed by the bank within 5–7 working days.
- If the amount is debited and not credited to the student’s fee account within the stipulated time, parents should contact the school office with the transaction reference number.
- The school will coordinate with the payment gateway to resolve such issues.
Privacy & Data Security Statement
- The school does not store or process any debit/credit card or UPI information.
- All online transactions are processed through a secure, PCI-DSS compliant payment gateway.
- Personal and payment information shared during online transactions is kept confidential and used only for fee accounting purposes.
Contact Information for Payment Issues
Contact for Payment-Related Queries
For any issues related to online fee payment, please contact:
School Office: +91-9900555575
Email: [email protected]
Office Timings: 9:30 am to 5:00 pm
Disclaimer
- The school reserves the right to modify the fee structure, policies, and terms at any time without prior notice.
- By proceeding with online payment, the payer agrees to abide by the school’s fee rules, refund policy, and terms & conditions.